Mireille Phillips

Submitted by Shelby Coolbaugh on Wed, 09/01/2021 - 16:27

Mireille is Legal Counsel to the Michigan Long Term Care Ombudsman Program.  She comes to MLTCOP from CVLAP-Elder Justice Initiative in Mt. Clemens, MI, where she was a Staff Attorney.  Prior to that she was a Legal Research and Writing Instructor at Wayne State University. She was also in private practice  where she practiced doing family, media, commercial and railroad litigation.  She received her B.A. from University of Michigan and her J.D. from Indiana University School of Law.

Mary Katsarelas receives KUDOS from AAA 1-B

Submitted by Shelby Coolbaugh on Tue, 04/13/2021 - 09:24
Mary Katsarelas, local ombudsman for AAA Region 1-B received a KUDOS award from AAA 1-B for her outstanding contributions to the Fox2 News coverage on the No Wrong Door grant.


"Without Mary's connections and hard work, we would not have been able to get media coverage of our distribution of robotic pets and other devices to nursing homes. Mary coordinated with the West Bloomfield Health and Rehab Center to allow us to come into the home and set up for the Fox2 News segment. She also participated as an interviewee and did quite well. It was an excellent piece, thanks to her efforts!"


Elaine Hearns and Louise Verbeke, Local Ombudsman in Region 1-B also coordinated the distribution to nursing homes they serve.


Congratulations to Mary for her KUDOS award.  Many thanks to Mary, Elaine and Louise for supporting residents through this program!  

Alison Hirschel

Submitted by Shelby Coolbaugh on Wed, 01/06/2021 - 16:31

Alison Hirschel is Senior Legal Counsel for the Michigan Long Term Care Ombudsman Program. She has served as Counsel to the state's ombudsman program since 2004 and previously served as counsel to a local ombudsman program in Philadelphia, Pennsylvania. For 15 years, Alison coordinated and served as legal counsel to the Michigan Campaign for Quality Care, a grassroots advocacy group for long term care consumers. She also is the past president and serves on the Board of the National Consumer Voice for Quality Long Term Care where she her current role is Vice-President.

Nicole Shannon

Submitted by Shelby Coolbaugh on Wed, 10/16/2019 - 14:53

Nicole is the Systemic Litigation and Advocacy Attorney at the Michigan Elder Justice Initiative. Previously, Nicole was the Supervising Attorney and a Staff Attorney at Legal Services of South Central Michigan’s Lansing office, where she handled foreclosure, consumer, and elder cases for low-income and older clients. Nicole was also a Staff Attorney with Michigan Protection and Advocacy Service where she served adult clients with disabilities in civil rights matters.

33 years of Service

Submitted by Shelby Coolbaugh on Thu, 10/10/2019 - 14:55

Congratulations Sally Bruce on your 33 years of outstanding dedication and commitment advocating for the elders of the Upper Peninsula.  We are so happy and proud of you for all you’ve accomplished.  Through the years, your talents and efforts have helped our success.  We sincerely appreciate your hard work and efforts year over year.  THANK YOU for your many wonderful years of service!